asm-aetna

MISSION STATEMENT

Dedicated to providing consistent, timely and clinically excellent service to our patients, clients and communities. Our mission is to provide emergency and non-emergency ambulance, treatment and transport in the greater Hartford area, including parts of Tolland, Windham and Middlesex counties. ASM and our sister company Aetna Ambulance Service operate advanced life support (ALS, Paramedic) and basic life support (BLS, EMT) ambulances.

Alpha-1

ASM supports our community by providing standby medical service at community events and gatherings throughout our service area. ASM also visits with schools, church groups, and community organizations to provide education on how the EMS system works and other health and safety information. To request a demonstration or standby EMS service for your event or a presentation by an ASM crew or member of management, contact us at (860) 647-9798.

From our humble beginnings in 1959, the Ambulance Service of Manchester now serves a population of nearly one million people and responds to almost 55,000 calls annually.

1M+
Population Coverage

55K+
Annual Transports

33
Vehicles

24/7
Service

FORMS & NOTICES


BILLING & INSURANCE

Frequently Asked Questions?

It takes a few days for your check to reach our PO Box and to be processed by our office. Please allow one week before contacting us to determine if we received your check. In order to verify that a payment was received and applied to your account, you will need to call our office at (860) 647-9798 Option 7.

We accept Visa, Master Card and Discover credit cards for payment. You can use your credit card to pay your bill online by clicking the “Pay Bill” button on this page. Payments by credit card can also be made via phone by calling (860) 647-9798 Option 8.

Payment plans are available in certain specific situations such as an outstanding balance. Payment can be made in full, or, if preferred, we will accept partial payments on a monthly basis. To set up a partial payment plan, please call (860) 647-9798 Option 7 and ask the billing agent to set up a monthly installment payment plan that is comfortable for you. The agreed upon amount will be entered into our system and a monthly bill will be sent to you.

Quick Apply

FULL APPLICATION FORM

Email Application to: info@asm-aetna.com

Attention:Director of Operations

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